The Quick Version: if you should be trying to find exclusive engagement ring or special anniversary gift, Leibish & Co. has a sturdy inventory of top-quality, colourful, and conflict-free diamonds and gemstones. The family-run company has become operating online since 1998 with a personal touch who has attained recurring company the world over. Leibish & Co. allows you to purchase free stones or perhaps to use their free “Design your very own” device to carry the perfect little bit of precious jewelry your. With many years of experience and strong craftsmanship under the strip, Leibish & Co. is found on the verge of increasing the inventory to watches also accessories.
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When Leibish Polnauer established his first online diamond company in 1998, it got nearly a complete day to upload just one picture and explanation to their site â but he had been a visionary just who saw potential during the fledgling arena of e-commerce. “as he sees the possibility in a notion, he can fit everything in in his power to progress with-it,” stated Benji Margolese, Director of material advertising for Leibish & Co.
Leibish produced an effective, family-run process along with his girlfriend and children providing in authority jobs. They usually have cultivated a successful internet business with offices found throughout the world. Leibish & Co. is actually a leader in unique coloured diamonds and gems which are difficult to find in other places. The diamonds are conflict-free, that is an important factor for all consumers.
“individuals reach you simply because they search for some thing slightly various, something more special than everybody else has actually,” Benji said.
While Leibish & Co. supplies top-notch standard diamonds, the organization focuses primarily on colorful, unique jewellery. Whenever asked precisely why the company has actually these a higher customer return price, Benji quickly pinpoints why.
“It is a mixture of outstanding services and products, fantastic solution, and jewelry created on the greatest degrees of excellence,” he said. “The jewelry we make is certainly not your everyday, mass-produced particular item. Every piece is actually custom-made to completely fit the diamond or gem selected by client.”
Children Affair With private Service
Leibish & Co. is a real family company, with Leibish’s family members playing important functions inside the business.
Leibish functions as creator and chairman of the company, while his partner, Rosi, may be the company’ Events Manager. Their own eldest child, Chavi, serves as top honors Jewelry Designer â which is a huge obligation since custom precious jewelry comprises over 50% associated with the organizations business, Benji said.
Leibish’s oldest daughter, Yossi, will be the CEO of Leibish & Co. Another son, Shmulik, who is a graduate of Gemological Institute of The usa, may be the fundamental Diamond Buyer the business. “Shmulik is, honestly, among many talented tone diamond specialists in a,” Benji mentioned.
Leibish’s child Itzik could be the organization’s COO and runs its New York workplace on Fifth Avenue. Yoni, who’s the youngest of Leibish’s five children, could be the organization’s CFO.
“as among the longtime people in the team, I am able to tell you that, even though there isn’t any relation, they think about myself, among others, section of their loved ones,” Benji said. “each of us bring our very own expertise on the business, but come together to consistently develop the company.”
Clients are also addressed like family members at Leibish & Co., where company invests power into individual service and income. “have you ever managed one specific representative, eg, that’s the same person you can expect to usually deal with, it doesn’t matter what you will be calling or creating within,” Benji stated. “do not rely on driving clients to different divisions when they have a question or certain issue they wish to cope with.”
Consumers originate from throughout the World
Leibish has actually a number of various kinds of consumers: you’ll find consumers, which mainly store through site, retailers, and those for the trade business, who usually look at the businesses major workplaces in ny, Israel, and Hong Kong.
A great deal of Leibish & Co.’s customers are through the united states of america. Its subsequent hottest audience is actually Canada, followed closely by the United Kingdom, Australia, Hong-Kong, and also the remainder of Europe.
Consumers at every stage of life store at Leibish & Co., though nearly all are between the centuries of 35 and 54, Benji stated. Furthermore, the company garners approximately 300,000 website check outs each month â and keeps nearly all of the clients returning.
“along with a 70% return buyer score, we stay extremely famous organizations inside our market,” he stated.
Colorful Diamonds & Gemstones With a “Design your personal” Option
Leibish & Co. carries high-end jewellery, but in addition preserves inventory freedom, specifically for web customers, Benji said. The business sells numerous loose expensive diamonds and priceless gemstones, but the key goods are customized jewellery creations.
“We hold a sizable number of multicolor diamond and gemstone precious jewelry, which includes for the rarest shades ever before seen,” he stated. “the audience is acknowledged most readily useful by our very own bread-and-butter items â yellow diamond and red diamond involvement rings. But we offer expensive jewelry of nearly every tone, and valuable gemstones â including sapphires, emeralds, and rubies. We sell jewelry constructed with colorless expensive diamonds, too, but the knowledge is in the world of tone.”
For clients who have something at heart and need assist rendering it an actuality, Leibish & Co. provides a “Design your very own” precious jewelry tool, which Benji stated is its hottest item.
“Obviously, when searching for an unique part, men and women often want certain rocks and establishing styles they will have already fallen in love with,” he said. The “Design Your Own” tool makes it possible for customers to construct a bit using the rock, placing, and metal regarding option.
“it permits them to bring their aspirations alive â with this knowledge in craftsmanship,” Benji told all of us.
Add-ons & unique on the web Tools waiting for you for Leibish & Co.
because it appears toward the long term, Leibish & Co. is actually slowly shifting toward higher-ticket products and a lot more product variety. The organization seems comfortable branching over to new product lines considering the determination and passion it applies to perfect the existing productions.
“There is talked-about adding different extras â such as luxury watches, bags, and even pens,” Benji stated. “But we decided to wait until we very first perfected our major distinct product, that is diamonds.”
Leibish & Co. can be looking for ways to continue perfecting their common site, as well. One-way it plans to improve their on the web experience is by exposing augmented fact features, that will provide digital customers more of an in-store experience.
As a business featuring its roots in colourful expensive diamonds and e-commerce, Leibish & Co. continues to innovate in a traditional industry which views modification since the exclusion, perhaps not the rule.